Privacy Policy
Last updated: April 19, 2026
Scalping-Algo Ltd. ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights when you interact with scalping-algo.com and our related services (the "Services").
1. Information We Collect
Information you provide
- Account details: name, email address, username.
- Payment information: processed securely by our payment partners (e.g. Stripe, Whop). We do not store full card numbers on our servers.
- Communications: messages you send us by email, support form, or community channels.
- TradingView / Discord usernames: required to grant indicator and community access.
Information collected automatically
- Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, timestamps.
- Cookies and similar technologies: used to keep you signed in, remember preferences, and measure traffic.
2. How We Use Your Information
- To provide, operate, and improve the Services.
- To process subscriptions, payments, and grant indicator/community access.
- To send service-related emails (receipts, account updates, security notices).
- To send marketing emails when you opt in — you can unsubscribe at any time.
- To detect, prevent, and respond to fraud, abuse, or security incidents.
- To comply with legal obligations.
3. Legal Bases (EEA / UK Users)
Where GDPR or UK GDPR applies, we rely on the following legal bases: performance of a contract (to deliver the Services you purchased), legitimate interests (to secure and improve the Services), consent (for optional cookies and marketing), and compliance with legal obligations.
4. Sharing Your Information
We share personal information only with:
- Service providers who help us operate the Services (payment processors, hosting, email, analytics, customer support).
- Platform partners required to deliver the product (TradingView, Discord, Whop) — limited to your username/email needed to grant access.
- Authorities when required by law, court order, or to protect our rights or the safety of others.
- Successors in the event of a merger, acquisition, or sale of assets, subject to confidentiality.
We do not sell your personal information.
5. Cookies
We use essential cookies (required for the site to function) and, with your consent, analytics cookies to understand how visitors use the site. You can control cookies through your browser settings; disabling essential cookies may break parts of the Services.
6. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Backup copies may persist for a limited additional period.
7. Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. International Transfers
Your information may be processed in countries other than where you reside. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to certain processing or withdraw consent. To exercise these rights, email contact@scalping-algo.com. You also have the right to lodge a complaint with your local data protection authority.
10. Children
The Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be communicated through the site or by email.
12. Contact
Questions about this Privacy Policy or your personal information? Email contact@scalping-algo.com.